Uniform Service Agents

Join InterContinental Malta’s team

We are seeking Uniform Service Agents. As a Uniform Service Agent, your overall responsibility is to offer a superior guest experience within the Front Office area. You will ensure guests are given a warm welcome upon arrival as well as make time to interact professionally with them anytime they are present in the hotel’s public area. Furthermore, you will have an excellent knowledge of the hotel’s facilities and services as well as the local area attractions and activities in order to advise guests accordingly. Furthermore, you will be able to respond appropriately to guest complaints, build relationships to drive continuous improvement in guest satisfaction. We are inviting positive, self assured and professional persons with a real approachable manner to apply for this position. You must be a committed and dedicated individual who takes pride into going above and beyond to delivering exceptional quality service.

Qualifications and requirements

Furthermore, the ideal candidates must possess the following qualifications, experience and skills:
• Fluency in English and another language;
• At least one year previous experience preferably in a hotel of similar size;
• Excellent communication skills;
• Exceptional attention to detail;
• Impeccable grooming;
• Ability to work under pressure;
• Ability to work shift duties, including evenings, weekends, and/or holidays;

Apply Now

E: malta.hr@ihg.com

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